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Home > Doll Shop > Doll Clubhouse Frequently Asked Questions

•  DOES IT COST ANYTHING TO JOIN THE DOLL SHOP CLUBHOUSE?
  No, Clubhouse is absolutely FREE TO JOIN, but you must create your account while making your first purchase.
  
  
•  WHY DO I HAVE TO CREATE AN ACCOUNT TO JOIN THE CLUBHOUSE? ARE YOU GOING TO ADD MY INFORMATION TO A MAILING LIST?
  We ask that you join the Clubhouse so that we can keep track of your purchases for you and notify you of your reward. At your request we can exclude you from any coupons and special email we send, just check the "opt-out" box in the form. Also, BabyCatalog.com takes your privacy seriously and we do not rent or sell any of your information.
  
  
•  DO RETIRED OR SALE PRICED DOLLS COUNT TOWARDS THE CLUBHOUSE?
  ANY doll purchase from Adora, Artista, Dolls by Berenguer, Madame Alexander, Marie Osmond, Middleton Dolls, Penny Brite or Whispering Willow Fairies counts towards your clubhouse reward.
  
  
•  IF I DON'T PURCHASE ALL 5 DOLLS WITHIN 6 MONTHS, WHAT HAPPENS?
  Once your Clubhouse account ages to the 6 month mark from the time you joined or started a new Clubhouse program, it will expire and will have to be restarted with a new purchase. No previous doll purchases will count towards the new program.
  
  
•  WILL YOU CREDIT ME FOR DOLLS PURCHASED BEFORE I JOINED THE CLUBHOUSE?
  We're sorry, your Clubhouse account is not retroactive
  
  
•  CAN I PURCHASE A DOLL ACCESSORY OR OTHER ITEM BESIDES A DOLL WITH MY CREDIT?
  The credit is good only on a doll purchase from a collection by Adora, Artista, Dolls by Berenguer, Madame Alexander, Marie Osmond, Middleton Dolls, Penny Brite or Whispering Willow Fairies. You are not restricted to any one style, maker, or manufacturer's collection, as long as it is a doll by one of these companies. Credit cannot be used for any accessory purchase. Credit is non-refundable for cash.
  
  
•  IF I DON'T USE MY REWARD CREDIT WITHIN 30 DAYS, WHAT HAPPENS?
  Once you're awarded your credit you will have 30 days until it expires and cannot be used.
  
  
•  DOES MY MILITARY MEMBERSHIP OR BABY CLUB MEMBERSHIP APPLY TO DOLL PURCHASES?
  Sorry, the membership discount is not applicable on doll purchases.